Your data is completely secure at 54kbd

1 What Data We Collect

When you register and use 54kbd's services, we collect certain information from you. This information is used to provide you with a safer and better experience. Full details are outlined below.

1.1 Identity Information

• Full Name & Date of Birth
• National ID or passport number (for KYC verification)
• Email address and mobile number
• Permanent address & country

1.2 Financial information

• Mobile Banking Number (bKash, Nagad, Rocket)
• Bank account details (where applicable)
• Transaction history & amounts

1.3 Usage Data

• Login time, IP address & device information
• Browser Type & Operating System
• Gaming history & betting patterns
• Time spent on the platform and on individual pages

2 How We Collect Your Data

54kbd collects your data in several ways. You have the right to know about each of them.

3 Purpose of Data Use

54kbd uses your data only for specific, legitimate purposes. These are clearly outlined below.

3.1 Service Operations

Your information is used to create, manage, and secure your account — including login verification, password recovery, and account suspension where necessary.

3.2 Financial Transactions

Financial data is used to process deposits and withdrawals accurately and to prevent fraud. Every transaction on 54kbd goes through a security verification check.

3.3 Legal obligations

Data is retained and verified to comply with regulatory authority directives, prevent money laundering, and meet KYC requirements.

3.4 Enhanced Experience

54kbd analyzes your preferences and gaming behavior to recommend relevant games and offers. This analysis is carried out using fully anonymized data.

3.5 Communication & support

Your email and phone number are used for important updates, security alerts, and support communications. Promotional messages require your separate consent.

4 Sharing data with third parties

54kbd does not sell your personal data. However, limited information may be shared in certain specific circumstances.

4.1 Payment Processors

Necessary information is shared with authorised payment gateways to process deposits and withdrawals. These partners operate under strict confidentiality agreements.

4.2 Law Enforcement Agencies

Providing data in response to a court order or a lawful request from a government authority is a legal requirement. In such cases, 54kbd discloses the minimum information necessary.

4.3 Security Reviews

Anonymized data may be shared with trusted security partners to support fraud detection and cybersecurity.

5 Cookies & tracking technologies

54kbd's website and app use cookies and similar technologies to enhance your experience and maintain platform security.

5.1 Cookie Types

• Essential Cookies: These are essential for maintaining your login session and ensuring security.
• Functional cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Collects anonymized data to understand which pages are most popular.

5.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. However, turning off essential cookies may affect the functionality of certain platform features.

6 Data Retention Period

54kbd retains your data only for as long as necessary — we don't hold on to it any longer than needed.

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

As a 54kbd user, you have important rights over your personal data. We respect these rights and are committed to helping you exercise them.

• Right to know: You can request to know what personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or outdated information we hold about you.
• Right to Erasure: You can request that specific data be deleted, provided there is no legal obligation requiring us to retain it.
• Right to Restrict Processing: You may opt out of your data being used for specific purposes.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Complain: You have the right to lodge a complaint directly with us regarding any data protection breach.

To exercise these rights support@54kbd.com. We will respond within 30 business days.

8 Protection of Children's Privacy

54kbd strictly does not provide services to anyone under 18. Opening an account for minors on our platform is strictly prohibited.

Age verification is carried out at registration, and KYC documents are requested in cases of doubt. If we become aware that a minor's data has been collected inadvertently, it is deleted immediately.

9 Changes to the Privacy Policy

54kbd reserves the right to update this Privacy Policy as needed. We will notify you based on the nature and significance of any changes.

9.1 How You Will Be Notified

• For significant changes, a notification will be sent to your registered email.
• A pop-up or banner notification will be displayed when you access the platform.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.

9.2 What to Do After Changes

Continued use of 54kbd after a policy update takes effect constitutes your acceptance of the revised terms. If you do not agree to the changes, you may request to close your account.

10 Contact us

For any privacy-related questions, complaints, or data deletion requests, please contact us directly.

• Email: support@54kbd.com
• Live chat: Click the chat icon at the bottom right of the platform
• Help Centre: Help Center page for a detailed guide

An initial response to privacy complaints is provided within 72 hours of receipt.